Kashoutei Hanaya calls itself a small inn of 21 rooms in Noboribetsu Onsen, Hokkaido. It draws sulfur water from Jigokudani, about 1 km away, and says its baths are 100 percent source water, free-flowing, which it calls rare in Noboribetsu. Before you book, three things matter: dinner is served in your room; the free station shuttle runs only for guests who reserve by the day before; and the inn has posted exterior repair work scheduled to December 10, 2026.
Which room should you pick at Kashoutei Hanaya?
The inn has Japanese, Western and mixed rooms on four floors, and every room is non-smoking (a smoking corner is on the 1st floor). The table lists the rooms the official room page gives a size for.
| Room | Size | Guests | Bathing in the room |
|---|---|---|---|
| Suite “Matsu” (only balcony room) | 45 m² | 2–6 | Shower booth |
| Japanese family room “Rindo” | 23.2 m² | 2–6 | Shower booth |
| Japanese/Western “Hamanasu” | 32 m² | 2–4 | Shower booth |
| Twin “Hozuki” | 15.5 m² | 1–2 | Shower booth and toilet |
| Twin “Katakuri” | 15.4 m² | 1–2 | Shower booth and toilet |
| Japanese rooms | — | 1–4 | Some with a modular bath; others toilet and sink only |
From the official room pages, read October 14, 2026. Matsu, Rindo, Hamanasu, Hozuki and Katakuri are one room each.
The FAQ says no room has an open-air bath and that the baths in rooms are not hot-spring water. Rooms have a fridge, TV, kettle, safe, heating and a humidifying air purifier, and Wi-Fi is free. Ask for a room near the elevator if you need one; the FAQ says the inn will try.
The sulfur baths at Kashoutei Hanaya
What are the baths like?
There is an indoor bath and an outdoor bath each for men and women. The water is sulfur, milky white and 65.8°C at the source; the inn says flakes settle on the bottom and the bath turns cloudy when stirred. The small outdoor bath sits beside the Kusurisanbetsu River and becomes a snow-view bath in winter. Towels are stocked at each changing room, along with shampoo, cleansing oil and a hairdryer.
When are the baths open?
The baths close only for cleaning from 1:00 to 4:30; you can bathe as often as you like the rest of the time. There is no sauna and no private bath on the official bath list.
Can I bathe with a tattoo?
The official pages do not mention tattoos. Ask the inn before you book; our tattoo and onsen guide explains what to ask.
Meals and drinks at Kashoutei Hanaya
Where is dinner served?
Dinner is a seasonal multi-course meal served in your room, starting between 17:30 and 19:00; the time is set at check-in. The sample menu runs from appetizers and sashimi to a steamed dish, a grilled dish, rice and fruit, on the inn’s own Arita porcelain, and the menu changes every three months.
Where is breakfast served?
Breakfast starts between 7:00 and 8:45 and includes milk, tofu and natto from a Noboribetsu dairy. The Japanese and English pages give different places for it, so confirm with the inn.
Can the inn handle allergies or a special diet?
The FAQ says the inn arranges what it can for allergies and dislikes if you consult it in advance. Vegetarian or halal meals are not mentioned.
Are drinks included?
A lobby corner offers coffee, tea, herbal tea and soft drinks from 7:00 to 21:00, and you can take them to your room. The current plans are labeled “drink inclusive,” and the Japanese pages say lobby drinks such as draft beer and sake are free during your stay, with some alcohol charged.
Prices, children, cancellation and payment at Kashoutei Hanaya
How much does a stay cost?
The Japanese home page lists plans from 16,700 yen per person room only, 18,700 yen with breakfast and 40,700 yen with dinner and breakfast (with a sashimi boat and beef), tax included. A 24,500-yen dinner plan is for Hokkaido residents only. On top, Noboribetsu charges a bathing tax of 300 yen per person per night, which the inn collects from guests 13 and older, and Hokkaido levies an accommodation tax of 100 to 500 yen per person per night depending on the room rate. The inn does not say whether that is in the price. See our onsen bathing tax guide.
What do children cost?
The official pages do not list children’s rates; ask the inn. The FAQ mentions children’s samue loungewear in three sizes and adult-pattern yukata for older elementary pupils.
What is the cancellation policy?
The Japanese FAQ lists 10 percent from 5 days before, 20 percent 3 to 4 days before, 30 percent 2 days before, 50 percent the day before, 90 percent on the day and 100 percent for a no-show. See our hotel cancellation guide.
How do I pay?
Both language versions list Visa, Mastercard, JCB, American Express, UC and UnionPay, plus PayPay, WeChat Pay and Alipay. Payment in advance by bank transfer is possible if you ask.
Getting to Kashoutei Hanaya in Noboribetsu Onsen
The inn runs a free shuttle from JR Noboribetsu Station, by reservation only, with ten runs from 13:35 to 18:05, each about 15 minutes. Book by the day before; seats are limited. After checkout, a shuttle back to the station is also by reservation. There is no shuttle from New Chitose Airport or Sapporo; use the bus or train. Parking is free for 30 cars with no booking. Jigokudani is about 20 minutes on foot or 2 minutes by car. More in our free hotel shuttle guide.
What foreign guests should know before staying at Kashoutei Hanaya
- The English site has four pages: home, rooms, dining and facilities, and access. Bath hours, the FAQ and the cancellation rules are only in Japanese.
- The inn has posted exterior repair and waterproofing work from September 7 to December 10, 2026 (planned), 8:30 to 17:30, with noise, scaffolding and times when windows should stay shut.
- Reserve the station shuttle by the day before; it does not run otherwise.
- Keep 300 yen per person for the bathing tax, plus the Hokkaido accommodation tax.
- Check-in time is not on the website, so ask through the contact form on the Japanese site or call +81-143-84-2521 before you travel.
Frequently asked questions
What time is check-in at Kashoutei Hanaya?
Can I use the bath at Kashoutei Hanaya with a tattoo?
What is the cancellation policy at Kashoutei Hanaya?
Is there a shuttle to Kashoutei Hanaya?
Does Kashoutei Hanaya have rooms with a private open-air bath?
Bottom line (2026): Kashoutei Hanaya is a 21-room inn in Noboribetsu Onsen with 100 percent source sulfur baths and dinner in your room. Reserve the station shuttle by the day before, expect repair work until December 10, and ask the inn about check-in and breakfast.
Sources
Every fact on this page is from Kashoutei Hanaya’s official pages: home (Japanese), home (English), rooms, dining and facilities, access, hot spring (Japanese), FAQ (Japanese) and repair-work notice (Japanese), plus Noboribetsu City on the bathing tax and Hokkaido Prefecture on the accommodation tax. All were read on October 14, 2026. Prices and rules change; check the official site before you book.
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