teamLab Planets is the one in Tokyo where you walk through water — barefoot, knee-deep, through rooms of light. It is also the one where the largest number of visitors get stopped before they ever see it, for a reason that has nothing to do with the art.
There is no ticket counter. The official FAQ says it in one line: tickets are not sold on-site. No window, no machine, no “we'll sort it at the door”. If you have not booked online before you arrive, you are looking at the outside of a building.
The second thing that catches people is what you wear. You will be barefoot, you will be in water, and some floors are mirrors. That last detail matters more than it sounds, and the venue's own help page is blunt about it. Here is everything to sort out before you go — prices, how the monthly ticket release actually works, and the clothing rules nobody mentions until you are already there.
teamLab Planets tickets at a glance (2026)
| 🚨 The one rule | Tickets are not sold on-site. Book online, or you don't get in |
|---|---|
| Price (as of July 2026) | Adults 18+ from ¥3,600 · Junior/senior high ¥2,800 · Ages 4–12 ¥1,500 · Under 3 free · From ¥1,800 with a disability |
| Where | Toyosu 6-1-16, Koto-ku, Tokyo — 1 min from Shin-Toyosu Station (Yurikamome Line) |
| Hours | 8:00 – 22:00. Last entry one hour before closing |
| Booking window | Released by month, in batches — not a year out |
| Changes | No refunds. But you can change date/time up to 3 times, until 2 hours before your slot |
| What you’re walking into | Barefoot. Through water. Mirrored floors in places |
| Runs until | End of 2027 (open since July 2018) |
Walking barefoot through water, lying down to watch the ceiling, the flowers. A Japanese visitor’s post (marked PR by her) that shows the thing the ticket page can’t: it works regardless of the weather, which matters when you’re locking in a date months out.
There is no ticket counter — this is the whole article
Most attractions in Tokyo will let you buy at the gate if you are willing to queue. teamLab Planets will not. From the official FAQ, verbatim: “Tickets are not sold on-site.”
That single sentence is responsible for more ruined afternoons than the queue, the price or the weather. It is easy to skim past when you are planning ten other things — and it is not recoverable once you are standing in Toyosu.
Prices, and what you can actually change later
| Adults (18+) | From ¥3,600 |
|---|---|
| Junior & senior high school | ¥2,800 |
| Children 4–12 | ¥1,500 |
| Under 3 | Free |
| Visitors with a disability | From ¥1,800 |
The adult price is written as a starting figure, so treat ¥3,600 as the floor rather than the number you will pay on a Saturday afternoon.
The part worth knowing before you commit: you cannot cancel or refund a ticket once bought. What you can do is move it — up to three times, as long as you do it no later than two hours before your admission time. A 10:00 slot can be changed until 08:00 that morning.
So the safe play is to book something once your dates are on sale, and shuffle it later as your itinerary firms up. That flexibility does not exist if you bought through an agency or a convenience store — those go back to the seller instead.
Check teamLab Planets tickets → Affiliate link — see disclosure.
One more from the Toyosu site — the tag reads "teamLab Toyosu." Worth checking the location tag on any teamLab post you find: Borderless is a different venue with a different ticket.
Why your dates might not be on sale yet
If you go to book six months out and your week simply isn't there, nothing is wrong. teamLab Planets releases tickets in batches, by month. In July 2026, the official site was announcing that October tickets would go on sale in late July — roughly a quarter ahead, not a year.
This is the opposite of the USJ problem, where the price climbs the longer you wait. Here the issue is simpler: the inventory doesn't exist yet. Note the release month, set a reminder, and book when it opens — popular slots do go.
Barefoot, water, and the mirror-floor problem
This is the part that surprises people mid-visit, and it is entirely avoidable.
- You go barefoot. Official wording: teamLab Planets is a place to be enjoyed barefoot, and you take off your socks and tights in the locker room. Not a suggestion.
- You walk through actual water. The venue describes itself as a museum where you walk through water. The water is temperature-adjusted by season and filtered during opening hours — but it is water, and your legs are in it.
- Some floors are mirrors. The official help page says it directly: if you wear a mini-skirt, your underwear may be visible.
Getting there
Toyosu 6-1-16, Koto-ku, Tokyo — on Tokyo's eastern waterfront, which is further out than most first-timers expect.
- 1 minute on foot from the North exit of Shin-Toyosu Station (Yurikamome Line) — the easy way
- 5 minutes from Shijomae Station / Toyosu Market (Yurikamome Line)
- 10 minutes from Exit 7 of Toyosu Station (Tokyo Metro Yurakucho Line)
- About 15 minutes by taxi from Tokyo Station, 10 from Ginza
The official site also flags that the Toei bus from Tokyo Station, Ginza and Tsukiji to Shin-Toyosu has been heavily congested, and asks visitors to use other transport. Take the Yurikamome.
Tips for foreign visitors
- Book before you fly. Full stop. There is no door option.
- Wear something you can roll up, or plan to borrow shorts. Skip the tights — they come off anyway.
- Book early, adjust later. No refunds, but three free date/time changes until two hours before.
- Mastercard? Check out as a guest, not as a DMM member — the member flow doesn't take it.
- There's a vegan ramen restaurant inside (UZU Tokyo), but you can only reach it after entering, and not before your admission time. Don't plan to eat there first.
- It ends at the end of 2027. Open since 2018 and extended repeatedly — but it is not permanent.
Pairing it with something else that day? Toyosu Market is five minutes away on the same line, and our guide to Tokyo's Pokémon Centers covers the other side of town.
Another Japanese visitor at the Toyosu site. Note the tag "#豊洲" — Toyosu. That’s the one you’re buying.
Read this one even if you skip the rest. A Japanese visitor: "I’d guess 90% of the people there were foreigners — a staff member spoke to me in English." She’s the local, and she got addressed in English. Whatever you’re worried about here, it isn’t the language.
FAQ
Can I buy teamLab Planets tickets at the door?
How much are teamLab Planets tickets in 2026?
Do I really have to go barefoot?
What should I wear to teamLab Planets?
Can I cancel or change my teamLab Planets ticket?
What happens if I’m late for my time slot?
How far ahead can I book teamLab Planets?
Sources & further watching
Everything above is from teamLab's own pages, read in July 2026 — no aggregator numbers:
- teamLab Planets TOKYO — official site — term, hours, address and access
- Official FAQ — no on-site tickets, change/refund rules, late arrival
- Official ticket store — prices and payment methods
Prices, hours and rules are as of July 2026 and can change — always confirm on the official ticket store before you book. Some links on this page may be affiliate links, which means we may earn a commission if you book or buy through them — at no extra cost to you. See our affiliate disclosure.
