Luggage Forwarding in Japan (2026): Real Prices, and the Airport Rule Nobody Explains

Guide·September 3, 2026·19 min read·Sourced & cross-checked

Japan's courier network will move your suitcase across the country overnight for less than a taxi across Tokyo, and it is the single biggest quality-of-life upgrade available to a visitor with a large bag. English guides mention it. What they rarely include is what it actually costs, how far ahead you have to hand it over, and the one rule that reliably catches people out.

That rule, in one line: the airport service sends your bag to the airport you depart from, not the airport you arrive at. The carrier itself flags this on its own page, which tells you how often it is misunderstood. Everything below is from the operator's published pricing, read on August 31, 2026.

Honto check: The prices in this guide were taken directly from the carrier's own fare tool, which loads its figures dynamically — we ran it for three separate origin and destination pairs rather than quoting a figure from a summary page. Fares were revised on October 1, 2025, so anything published before that date is out of date. Where a number depends on your parcel or your route, we point you to the operator's own lookup instead of inventing one.
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What it costs, with real numbers

Prices depend on size and distance. Here is one region to its own airport — the most common case, and the cheapest:

SizeKanto → HanedaKanto → Fukuoka AirportDifference
601,600 yen2,120 yen+520
801,8902,400+510
1002,1902,710+520
1202,7003,270+570
1403,2903,910+620
1603,6804,290+610
1804,3405,880+1,540
2005,1307,200+2,070

All figures are cash prices, tax included, per parcel, one way, and they already contain the 660 yen airport handling fee. Paying by a cashless method knocks a few yen off — 1,595 instead of 1,600 at the smallest size, which is a rounding artifact rather than a discount worth chasing.

Cash or cashless, and why the tables differ

Every fare is published twice, as a cash price and a cashless price, and the gap is a handful of yen rather than a meaningful saving — 1,595 against 1,600, or 5,126 against 5,130. It is worth knowing only because it explains why two guides quoting the same route can differ by five yen without either being wrong. The figures in this guide are the cash ones, which is the higher of the two, so you will not be caught short.

Within a region, the price is the same anywhere

This is worth knowing before you assume Tokyo is expensive. We ran the same lookup for Kansai to Kansai Airport and got identical figures to Kanto to Haneda, size for size: 1,600 at the 60 size, 5,130 at the 200. The pricing is by region pair, not by city, so sending a bag to your local airport costs the same whether you are in Tokyo or Osaka. Distance only bites when you cross regions — and note that the gap widens sharply at the large end, from about 520 yen at the 60 size to 2,070 yen at the 200.

Discounts, and which ones are real

Several are advertised. The ones that apply to a visitor without a loyalty account are 100 yen off for dropping the parcel off yourself at a branch, convenience store or agent rather than booking a pickup, 60 yen off for creating the label digitally, and 100 yen off per parcel when sending two or more to the same address. Round-trip booking takes off 200 yen. The larger percentage discounts require the carrier's membership program, so treat those as not applicable unless you have signed up.

The airport rule that catches people out

The airport service delivers to the airport you depart from. The carrier states it plainly: this is a delivery to your departure airport, and not to the airport you arrive at. So the plan people often have in mind — land at Narita, send the suitcase ahead to a hotel in Kyoto, travel light — is a normal courier shipment, not this service. Which is fine, and cheaper, since there is no airport fee on it. It is just a different product.

The direction that does work at an airport is outbound from arrivals: the operator confirms you can send luggage from an airport to your home or hotel. So the useful shape for a visitor is usually: send the big case from the arrivals hall to your first hotel, and later send it to your departure airport before the last leg of the trip. Both are counters in the same building.

Two days, not one

The deadline is the part that decides whether this is available to you at all. Parcels must be handed over two days before departure, and three days from some areas, and before that day's cut-off at the counter you use — the cut-off time varies by drop-off point. The bag reaches the airport by the day before you fly, and you collect it from a partner counter on the day.

So if you are flying tomorrow, this is not your solution. That is what station lockers and left-luggage counters are for, and they are a genuinely different tool: storage buys you a day, forwarding buys you a journey.

Bring the label copy to collect it

At the airport counter, the bag is handed over in exchange for the sender's copy of the shipping label — the operator states this as a requirement rather than a suggestion. Put it somewhere you will not lose it between hotels. If you booked the round trip, the return leg needs no new label and no further payment at all.

Sizes: measure both ways

The size you pay for is decided by whichever is larger — the combined dimensions, or the actual weight. A light but bulky bag is priced on its dimensions; a small, heavy one is priced on the scale.

SizeLength + width + heightMax weight
6060 cm2 kg
8080 cm5 kg
100100 cm10 kg
120120 cm15 kg
140140 cm20 kg
160160 cm25 kg
180180 cm30 kg
200200 cm30 kg
Where a normal suitcase lands. Add the three dimensions of a typical checked case and you are usually in the 140 to 160 range — which is 3,290 to 3,680 yen within a region. A cabin-sized case is often under 120. The weight caps rarely bind before the dimensions do, with one exception: the 60 size allows only 2 kg, so a small dense parcel jumps a category fast.

Two hard limits. Nothing over 200 cm combined, and nothing over 30 kg — the operator does not accept it, and there is no surcharge that makes it possible. If your case is over 30 kg you have an airline problem as well as a courier one.

What you give up by sending to an airport

Two restrictions apply specifically to airport-bound parcels, and both are the kind you discover at the counter.

Sending to an airportSending from an airport
Time-slot deliveryNot availableAvailable
Cash on deliveryNot availableAvailable
Branch pickup at destinationNot availableAvailable if you name a branch

Because you cannot request a delivery window, the only control you have is when you hand the bag over — which is another argument for the earlier of the two possible days rather than the later.

Where you can hand a parcel over

Four routes exist, and three of them earn the drop-off discount. You can book a pickup from your address, which is the convenient option and the only one with no discount; take it to a branch, which earns 100 yen off, or 150 if you are a member; take it to a convenience store or an agent, both 100 yen off; or use a parcel locker where your building has one. One caveat the operator flags: parcels at the 180 size and above cannot be sent from some convenience stores, which is exactly the range a large suitcase falls into.

The round trip, and one airport that charges twice

If you are coming back through the same airport, booking the return at the same time saves 200 yen per parcel and removes the paperwork on the way home: drop the bag at the counter, no label, no payment. The return leg is valid for one month from the day the outbound parcel was accepted, which comfortably covers a normal trip.

One exception worth budgeting for: the operator notes that the airport handling fee applies again on the return leg at Kansai International Airport. If Kansai is your exit point, add 660 yen to the round-trip maths.

Liability is 300,000 yen per parcel

The stated limit for this service is 300,000 yen per parcel, tax included. That is a ceiling on the carrier's liability, not a valuation of your bag and not travel insurance. For a suitcase of clothes it is ample. For camera bodies, a laptop or anything you would not replace casually, the answer is the same as it is everywhere: keep it with you.

The international version, and where it stops

There is also a service that sends checked baggage through to your destination airport abroad, available on one Japanese carrier's international flights out of Narita, Haneda and Kansai.

It does not work on flights to the United States. The operator states that the service cannot be used on US routes, including Honolulu, because of a restriction imposed by the US aviation authorities. If you are flying home to the States, this option is closed to you regardless of which airport you leave from — the domestic version to your departure airport still works.

How this fits a real itinerary

The pattern that saves the most effort on a two-week trip through several cities is simple, and it is not the one most people try first.

StageWhat to do
ArrivalSend the large case from the arrivals hall to your first hotel; travel in with a day bag
Moving citiesSend the case hotel to hotel the day before you move — you ride the shinkansen unencumbered
Last few daysSend the case to your departure airport, allowing the 2 to 3 day deadline
Same-day gapsUse lockers or a left-luggage counter — forwarding is too slow for this

What to keep with you

Whatever you send, keep the things that make the day work in the bag you carry: passport, medication, valuables and one change of clothes. The forwarded case is reliable, but it is not with you, and the one scenario worth planning for is a delay on the day you change cities. This is the same logic as packing a carry-on for a flight, applied to a train.

When it is not worth it

Three cases. If you are staying in one city, the airport-to-hotel leg alone rarely justifies the cost against a train with a suitcase — see our guides on Narita to Shibuya and Haneda to Tokyo Station for what that journey actually involves. If you are traveling as a couple with two large cases, remember the price is per parcel each way, so a single hotel-to-hotel move is two fares. And if your plans are not fixed two days ahead, the deadline makes the decision for you.

Where it is unambiguously worth it: a multi-city route with a week or more of moves, a large case, and stations with stairs at both ends.

Deliberately not stated here. We have not given prices for other carriers or airport specialists, because we did not retrieve their published fares. We do not state transit times, because they vary by area and hand-over time — use the operator's own delivery-date lookup. We do not state a hotel-to-hotel price, because same-prefecture and other conditions change it. We do not list airport counter opening hours, because they differ by counter. And we do not say whether a particular hotel will accept or forward a parcel on your behalf, because that is each property's own policy — ask yours.

Luggage forwarding FAQ

How much does it cost to forward luggage in Japan?
For a suitcase within one region, roughly 1,600 to 5,130 yen depending on size, as of the October 2025 fare revision. Sending from the Kanto area to Haneda Airport costs 1,600 yen at the smallest size and 5,130 yen at the largest, and the identical figures apply from Kansai to Kansai Airport. Distance changes it: the same sizes from Kanto to Fukuoka Airport are 2,120 and 7,200 yen. Those airport prices include the 660 yen airport handling fee.
Can I send my suitcase from the airport to my hotel?
Yes, and this is the direction most visitors want. The carrier states that luggage can be sent from an airport to your home or hotel as well as to an airport. What catches people out is the reverse assumption – the airport service sends a bag to the airport you depart from, not to the airport you land at. Sending a bag from Narita on to a hotel in Kyoto is an ordinary courier shipment, not the airport service.
How far in advance do I need to send it?
Two days before departure, or three days from some areas, and the parcel must be handed over before that day’s cut-off time at the counter you use. The cut-off differs by drop-off point. It then arrives at the airport by the day before you fly, and you collect it from a partner counter on the day. If you are flying tomorrow, this service is not the answer – use station-based storage instead.
What size can I send?
Up to 200 cm in combined length, width and height, and up to 30 kg. Size categories run in 20 cm steps from 60 to 200, and each has a weight cap: 2 kg at the 60 size, 25 kg at 160, and 30 kg at 180 and 200. Whichever of the two measurements – dimensions or actual weight – falls into the higher category is the one you pay for. Anything over 30 kg is not accepted at all.
Is forwarding cheaper than paying airline baggage fees?
It is not the comparison to make, because they solve different problems. Forwarding does not replace your checked bag – it replaces dragging a suitcase across a city on public transport, up station stairs and into a hotel that will not store it until check-in. Judge it against your time and the alternative of a taxi, and note that the price is per parcel each way, so a couple sending two large cases is paying twice.
Can I have it delivered at a specific time?
Not when sending to an airport. Time-slot delivery and cash-on-delivery are both unavailable for airport-bound parcels, though both work on the return leg from the airport. This is the practical reason to send early rather than to cut it fine – you cannot ask for a delivery window, so the only control you have over timing is the day you hand it over.
What if I want it waiting when I get back?
There is a round-trip option, which takes 200 yen off per parcel and lets you drop the bag at an airport counter on your return without filling in another label or paying again. The return leg is valid for one month from the day the outbound parcel was accepted. At Kansai Airport specifically, the airport handling fee applies to the return leg as well.
Is my luggage insured?
There is a liability limit rather than insurance in the usual sense: the carrier’s stated limit for this service is 300,000 yen per parcel, tax included. That covers a suitcase and normal contents for most travelers, but it is a ceiling, not a valuation. Camera equipment, laptops and jewelry are worth keeping with you regardless – and the label copy you are given also functions as the ticket for collecting the bag.

Bottom line (2026) — Within one region a suitcase costs 1,600 to 5,130 yen one way, and the same figures apply from Kansai to Kansai Airport as from Kanto to Haneda; crossing the country pushes the largest size to 7,200 yen. A normal checked case is usually the 140 to 160 size, 3,290 to 3,680 yen. The hard limits are 200 cm combined and 30 kg. Hand it over two days before your flight — three from some areas. And the airport service goes to the airport you depart from, not the one you land at; sending a bag onward from arrivals is an ordinary shipment, and cheaper for it.

Sources

All prices, the airport handling fee, the hand-over deadlines, the restrictions on time-slot and cash-on-delivery for airport-bound parcels, the round-trip terms and its one-month validity, the Kansai return-leg fee, the liability limit, the label-copy collection rule, the discounts and the international service's US-route exclusion: the carrier's own service page for its airport luggage service, with the fares read from its live fare tool for three separate origin-destination pairs rather than from a summary. The size categories with their combined-dimension and weight caps, and the rule that the higher of the two applies: the carrier's published size guidance. Fares were revised on October 1, 2025; all pages read on August 31, 2026. Confirm your own route and parcel with the operator's lookup before you rely on a figure here.

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Researched in Japanese, written in English. Every guide is sourced from official information and cross-checked before we publish.

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