Dragon Ball Shops in Tokyo (2026): The Official Store Exists, and Tax-Free Changes in November

The standard English answer to this question is that Tokyo has no dedicated Dragon Ball shop, so you should go to a Jump Shop and hope. That answer is out of date by about a year. A permanent official store opened at Tokyo Station in November 2025, described by the franchise's own news site as the world's first Dragon Ball store, and the Jump Shop everyone recommends is in the basement of the same building.

The other half of this guide is timing. Japan's tax-free system changes on November 1, 2026, and the way it changes affects exactly the kind of shopping people do on a trip like this. If you are here before that date, one set of rules applies. After it, a different one does.

The permanent Dragon Ball store is real, and it is at Tokyo Station

The important thing about that table is the third row from the bottom. This is not a pop-up and not a seasonal event space — it publishes fixed opening hours and an access page like any permanent shop, and an official post in April 2026 still described it as operating at Tokyo Station. If a guide you are reading does not mention it, that guide was written before it opened and has not been revised.

What things cost there

The official announcement of a 2026 product line published its prices, which gives a reliable band rather than a guess:

One thing the store does not tell you

Whether it processes tax-free purchases is not stated officially. There is no mention of it on the store's site, in either language. That is not a hint either way — plenty of shops handle it without advertising it. Ask at the register, and if the tax matters to your budget, read the November change further down first.

Jump Shop: five branches, two of them tax-free

The Jump Shop is the Shueisha-licensed chain, and Dragon Ball is one title among many rather than the point of the shop. Its own title list carries Dragon Ball and Dragon Ball Z as separate categories, so the range is a standing one rather than an occasional appearance.

The link in most English guides is dead

If you follow a Jump Shop link from an older article, there is a good chance it lands on a 404 — the chain's pages moved to a different domain, and the old publisher-hosted address no longer resolves. Anything built on that dead page, including branch lists and opening hours, should be treated as unverified.

The Jimbocho one is a different company

There is also a shop called The Jump Shop in Jimbocho, on the fourth floor of a bookshop, open 10:00–20:00 and run by the publisher itself rather than by the licensee behind the five branches above. It does not appear on their store list. Whether it stocks Dragon Ball is not stated officially. Do not count it as a sixth branch, and do not travel there specifically for Dragon Ball.

The museum guides send you to does not sell Dragon Ball

This one is worth being blunt about, because the recommendation appears constantly. The Toei Animation Gallery does not exist under that name any more — the old addresses return errors. What exists is the Toei Animation Museum in Nerima, and it is a good thing: free admission, 10:00 to 17:00, closed Wednesdays, with a multilingual display system that reads out in your phone's language.

What the museum shop actually sells

Its own shop page describes the range as centered on Precure, plus museum-exclusive Pero logo goods and commemorative medals. Dragon Ball merchandise is not mentioned anywhere on it. The shop opens at 11:00, an hour after the museum, and closes at the same time.

Ichiban Kuji: you do not need a specialty shop at all

This is the part that saves the most time. Ichiban Kuji is the prize-draw line where every ticket wins a figure or a piece of merchandise, and the Dragon Ball series run regularly. People plan an Akihabara trip around it. The official outlets are convenience stores.

A current Dragon Ball series lists its outlets as Seven-Eleven, Ito-Yokado and Yume Town among others, at 790 yen per draw including tax. That is it. The same page notes that availability ends when stock runs out and that shops may not carry it at all.

Do not phone ahead

The maker states directly that customers should refrain from contacting shops about stock. So there is no way to confirm a specific branch has a series running, and a guide that names one is guessing. The workable method is simply to look inside convenience stores as you pass them — the display sits near the counter, and in a week in Tokyo you will walk past several hundred.

Gachapon: not 100 yen, and the flagship is in Ikebukuro

Capsule toys have moved a long way from the coin-slot price everyone quotes. Recent official Dragon Ball capsule products have been priced at 300 yen, 400 yen and 800 yen depending on the line. Budget per capsule accordingly, and note that older series are frequently listed as discontinued.

The largest place to try is the Gashapon Department Store Ikebukuro flagship, on the third floor of the Sunshine City World Import Mart Building, which the operator's English page describes as having over 4,000 machines. It is about 8 minutes on foot from Ikebukuro Station or 3 from Higashi-Ikebukuro. There is an official brand shop on the same floor.

The store finder does not show every shop

If you use the official machine locator, read its own disclaimer: it only searches machines with a communication function, so it is not showing you all the shops, and it warns that the listing may not match what is actually in stock. Treat a blank result as no information rather than as no machines.

Second-hand is where the older figures are

For anything from before the current merchandise cycle, the used market matters more than the official store. Two chains are worth knowing, and one detail about the first of them is genuinely useful.

Mandarake states that its Nakano store alone contains over 30 separate shops divided by category, and — the useful part — that it always has staff who can help in English there. For a first visit to the used market that is a meaningful difference. For the wider picture, see our guides to shopping in Akihabara and buying anime figures in Japan.

Suruga-ya is six shops, not one

If you search the name you get a single result and then find yourself walking between buildings. In Akihabara alone the chain runs a main store, a station-front branch, an anime and hobby building, a games building, a plastic model building and a buying counter, all within a few minutes of each other in Sotokanda and each split by category over several floors. Two of them open at 10:00 and the rest at 11:00 on weekdays. Check which building holds what before you set off, and treat the published hours as a guide — the official list still carries notices from several years ago.

Mandarake is tax-free, but the process differs by branch

Mandarake states that tax-free shopping is available at all of its stores, which is more than most chains here can say. How it works varies:

All of that describes how it works until October 31, 2026. After that date the mechanism underneath it changes, which is the next section — so any printed instruction sheet or English page you find, including the one this table came from, will need rereading in November.

Tax-free changes completely on November 1, 2026

This is the single most useful thing in this guide if you are shopping in Japan around that date. The National Tax Agency states that the refund method takes effect from November 1, 2026. The Japan Tourism Agency spells out what changes at the counter.

One more that affects small shops specifically: a tax-free retailer that has not moved to the electronic system by October 31, 2026 loses its permit on that date. Expect some smaller shops to simply stop offering tax-free in November. Our full guide to tax-free shopping in Japan covers the mechanics in more detail; this section is only the part that changes what you do on a Dragon Ball shopping day.

Why capsule toys and Ichiban Kuji never qualify

Because of the floor. The minimum is 5,000 yen at one shop on one day, and it stays at 5,000 yen after the change. A 790 yen Ichiban Kuji draw and a 300 to 800 yen capsule are not close, and a convenience store is not a licensed export retailer in any case. If the tax back matters to you, it has to come from a real purchase at a licensed shop — which, in this guide, realistically means the two marked Jump Shops or Mandarake.

A half-day route that works

Putting the above together, in the order that wastes the least time. Start at Tokyo Station: the official store on the first floor of Ichibangai, then the Jump Shop in the basement of the same building — and the Tokyo Station Jump Shop is one of only two in the city marked tax-free, so if you are going to make a purchase large enough to qualify, make it there.

Then choose one direction. For used figures, Nakano Broadway, where the English-speaking staff are and where the older stock lives; allow at least two hours, because it is thirty shops rather than one. For capsule machines at scale, Ikebukuro and the 4,000-machine flagship. For Akihabara, go for the density of used shops rather than for any single destination.

And look inside convenience stores as you go. That is where the Ichiban Kuji is, it costs 790 yen a draw, and it is the one item on this list you genuinely cannot plan for.

Dragon Ball shopping FAQ

Sources

Store locations, opening hours, opening dates and published product prices: the operators' own sites and official news posts, read individually — the Dragon Ball franchise's official site for the store, the licensee's store list for the Jump Shops, and the museum's own guide and shop pages. Ichiban Kuji outlets and the price per draw: the maker's official product pages. Capsule toy prices and the locator's stated limitations: the manufacturer's official product and store-finder pages. Used-shop hours, English-language staffing and the branch-by-branch tax-free procedures: Mandarake's and Suruga-ya's own English and Japanese pages. The move to the refund method, the 90-day rule, the all-or-nothing purchase record, the end of separate shipping and the permit expiry: the National Tax Agency and the Japan Tourism Agency. All read on August 31, 2026 — shops and tax rules both change, so confirm before you travel.

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